Frequently Asked Questions

Archive 2022-2023

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1095-B Forms

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Open Enrollment Dates - 2022-2023 New Plan Year

Open enrollment period to add dependents for Part-Time Employees (20-29 hours) or to enroll yourself and dependents for Full-Time Employees (30+ hours) is 31 calendar days after hire date.

GAP Enrollment (New to AcademicBlue SHIP)
07/01/2022 - 08/31/2022

Early arrival employees who have not previously had AcademicBlue SHIP coverage and expect to gain eligible AGS employment on 09/01/2022. Coverage for yourself and dependents is from 8/1/2022 – 8/31-2022. Full premium is paid directly to AHP.

New Fall AGS
09/01/2022 - 10/01/2022

These are the new employees with a hire date of 09/01/2022. Part-Time are automatically enrolled and do not need to enroll themselves. Details are already listed below under the Part-Time and Full-Time category.

New Spring AGS
01/16/2023 - 02/15/2023

            

Online Enrollment - 2022-2023 New Plan Year

Online Enrollment Guide

Part-Time Employees - Enroll Dependent(s)

2022-2023 Plan Year

Full-Time Employees Enroll Self and Dependent(s)

2022-2023 Plan Year

Continuation Coverage

Employees with a Qualifying Life Event

Waiver

Waiver Periods

Returning AGS - 07/15/2022 - 10/01/2022

New Fall AGS - 09/01/2022 - 10/01/2022

New Spring AGS - 01/16/2023 - 02/15/2023

 

22/23 Waiver Period

Part-Time Employees

All Part Time Employees (20-29 hours) are automatically enrolled in the AcademicBlue SHIP.
Click the button below to waive coverage for the 22-23 academic year.

PT Employees- Click Here to Waive

Full-Time Employees 

All Returning Full-Time employees are automatically enrolled in the plan and may submit a request to remove the AcademicBlue SHIP coverage for the 22-23 plan year from September 1, 2022 – August 31, 2023.  If you change your mind, you have until October 1, 2022 to enroll in AcademicBlue SHIP for the 22-23 plan year.  If you become a part-time AGS employee during 22-23, you will be automatically enrolled in AcademicBlue SHIP and have 31 days to remove coverage. Click the button below to submit a request to remove coverage for the 22-23 academic year.

Returning FT Employees- Click Here to Submit a Request

Claims

View Claims Online

Medical Claim Form

Prescription Claim Form

International Claim Form - Used to submit claims for benefits for covered services received outside the United States

Parent Information

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1-855-267-0214
BCBS Customer Service
1-800-581-0368
24/7 Nurseline

Eligibility Questions

HR Services
The University of Texas at Austin
Human Resource Service Center

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 888-706-0583.
The Internet Help Desk is available 24 hours a day, 7 days a week.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected

24/7 Nurseline